lk999 Terms & Conditions — Your Rights and Obligations

1 Introduction and Acceptance

Welcome to lk999, an online gaming and sports betting platform operated for the benefit of players based primarily in Bangladesh. These Terms & Conditions (hereinafter "the Terms") constitute a legally binding agreement between you (the "Player" or "User") and lk999 (hereinafter "lk999", "we", "us", or "the Platform"). The Terms govern all use of the lk 999 website, mobile platform, games library, sportsbook, payment services, bonuses, promotions, and all associated features accessible at lk999.io.

By accessing lk999, creating a player account, making a deposit, claiming a bonus, or placing any wager, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must immediately cease using the lk999 platform and close your account.

lk999 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes acceptance of those revisions. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this document.

2 Eligibility and Age Verification

Use of lk999 is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. lk999 enforces a 21+ age policy on all accounts without exception.
• You are accessing lk999 from a jurisdiction where online gaming is not explicitly prohibited by local law.
• You are acting on your own behalf and not on behalf of any third party.
• You do not currently hold a self-exclusion order from lk999 or any related gaming platform.
• You are not a current employee, contractor, or immediate family member of an employee of lk999 or any of its affiliated game providers or payment partners.

lk999 may request identity verification documents at any stage of your account lifecycle, including at registration, before processing your first withdrawal, after a significant change in account activity, or at any time lk999 deems necessary for compliance purposes. Acceptable identity documents include a valid National Identity Card (NID), passport, or birth certificate issued by the Government of Bangladesh, accompanied by proof of address dated within the last three months.

Failure to provide satisfactory verification documents within a reasonable period requested by lk999 may result in the suspension of your account and the withholding of pending withdrawals until verification is complete. lk999 is not liable for any financial loss arising from delays caused by a player's failure to complete verification in a timely manner.

3 Account Registration

To access the full range of lk999 features — including deposits, withdrawals, game play, and bonus eligibility — you must register a player account. Registration is free of charge. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, contact number, and preferred payment method.

One Account Per Person: Each player is permitted to hold exactly one lk999 account. Registering multiple accounts, whether using the same or different personal details, is strictly prohibited. If lk999 detects duplicate accounts linked to the same individual — identified by shared device fingerprints, IP addresses, payment details, or identity documents — all accounts may be suspended, bonus funds will be forfeited, and any winnings derived from bonus play across duplicate accounts may be voided.

You must ensure that the information provided at registration remains accurate and up to date throughout the duration of your account. If any of your registered details change — including your contact number or payment method — you must notify lk999 by contacting our support team at the email address listed in Section 16 of these Terms.

lk999 reserves the right to decline any registration application without providing a reason. Acceptance of a registration application does not constitute a guarantee of continued access to the platform.

4 Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your lk999 account credentials, including your username and password. You must not share your login details with any third party under any circumstances. lk999 will never ask you to disclose your password — whether via email, live chat, telephone, or any other channel. Any request claiming to be from lk999 and asking for your password should be treated as fraudulent and reported to our support team immediately.

You are responsible for all activity that occurs under your account, regardless of whether or not you authorised that activity. In the event that you suspect your account has been accessed without your authorisation, you must notify lk999 immediately via the support contact details in Section 16. lk999 will investigate the matter and may temporarily suspend your account during the investigation period to prevent further unauthorised activity.

lk999 strongly recommends that all players enable two-step OTP verification, which is available at no charge from your account security settings. Players who have enabled OTP verification benefit from an additional layer of protection against unauthorised access.

• Do not use the same password for lk999 that you use on other websites or services.
• Do not access your lk999 account from shared or public devices without logging out completely after each session.
• Do not allow your browser to autosave your lk999 password on a shared device.
• Contact lk999 support immediately if you receive any suspicious communication purportedly from lk999.

5 Deposits and Payment Methods

lk999 accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, BRAC Bank transfer, City Bank transfer, and USDT cryptocurrency. Additional payment methods may be introduced or discontinued at lk999's discretion. The current list of accepted methods is displayed on the Cashier page within your account.

The minimum deposit amount is ৳200. There is no standard maximum deposit limit, although individual payment providers may impose their own transaction caps. All deposit amounts are credited in Bangladeshi Taka (BDT). Deposits are generally processed instantly. In cases where a deposit is not credited within 30 minutes, players should contact support with their transaction reference number.

lk999 does not charge fees on deposits. However, your payment provider may apply their own service charges, which are outside lk999's control. lk999 accepts deposits only from payment accounts registered in your own name. Deposits from third-party accounts — including accounts belonging to family members — are not permitted and may result in account suspension pending investigation.

6 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to availability. The minimum withdrawal amount is ৳500. lk999 targets same-day processing for withdrawal requests submitted during business hours (Bangladesh Standard Time, UTC+6). Requests submitted outside standard hours will be processed on the following business day.

Before your first withdrawal can be processed, lk999 requires completion of our Know Your Customer (KYC) identity verification process. You will be asked to submit a copy of a valid government-issued photo identification document and a recent proof of address. lk999 aims to complete KYC review within 24 hours of receiving all required documents.

Additional conditions that apply to withdrawals:

• Any active bonus wagering requirements must be met in full before a withdrawal of bonus-derived funds can be approved.
• Withdrawals to payment accounts not registered in your own name will be declined.
• lk999 reserves the right to request additional verification documentation for withdrawal requests that exceed ৳50,000 in a single transaction.
• Repeated withdrawal requests followed by redeposit of the same funds without genuine game play may be treated as suspicious activity and investigated under lk999's AML policy.
• lk999 is not responsible for delays caused by the processing times of third-party payment providers, including bKash, Nagad, Rocket, or banking institutions.

7 Bonuses and Promotions

lk999 offers a range of bonuses and promotions including, but not limited to, a welcome bonus of up to ৳20,000 for new players, weekly reload bonuses, cashback offers, free spins, and seasonal promotions tied to events such as the BPL cricket season, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms, which are published on the corresponding promotion page at the time the offer is made.

Wagering Requirements: Unless explicitly stated otherwise, all bonus funds are subject to a wagering requirement before they can be withdrawn. The applicable wagering multiplier is specified in the individual promotion terms. For example, a bonus of ৳1,000 with a 20x wagering requirement must generate ৳20,000 in qualifying wagers before the bonus-derived balance is eligible for withdrawal.

The following general conditions apply to all lk999 bonuses:

• Bonuses are available to one account per player, per household, per device, and per IP address.
• Bonuses may only be claimed by players who have completed the minimum deposit requirement specified in the promotion terms.
• lk999 reserves the right to cancel any bonus and void any associated winnings if it determines that a player has abused the bonus system, including through the use of multiple accounts, matched betting, arbitrage strategies, or any form of coordinated play designed to extract bonus value without genuine risk.
• Bonuses not claimed within the validity period specified in the promotion terms will expire and be removed from the account automatically.
• Free spins winnings are credited as bonus funds and are subject to the wagering requirements stated in the relevant promotion.
• lk999 reserves the right to modify, suspend, or discontinue any promotion at any time with reasonable notice to affected players.

8 Game Rules and Fair Play

All games available on the lk999 platform are supplied by independent, third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own individual rules, which are accessible from within the game interface. In the event of any conflict between a game's individual rules and these Terms, the individual game rules will take precedence with respect to gameplay mechanics, and these Terms will take precedence with respect to account management, payments, and conduct.

All games use certified random number generators (RNG) that have been independently audited by the respective software providers. The published return-to-player (RTP) percentages for each game are determined by the software provider and reflect the mathematical long-run expected return. lk999 does not modify RTP settings independently of the game software.

In the event of a technical fault, disconnection, or system error during game play, the round in progress at the time of the fault may be considered void at lk999's discretion. In such cases, the stake for the voided round will be returned to the player's account. lk999 is not liable for any losses arising from game interruptions caused by factors outside its direct technical control, including player-side internet connectivity issues.

Any result that is clearly erroneous — for example, a win credited due to a software bug displaying an incorrect outcome — will be considered void. lk999 reserves the right to correct such errors and adjust account balances accordingly, regardless of whether the affected funds have been subsequently wagered or withdrawn.

9 Prohibited Activities

The following activities are strictly prohibited on the lk999 platform. Violation of any of these prohibitions may result in immediate account suspension, permanent termination, forfeiture of all account balances, and reporting to relevant authorities where legally required:

• Registering more than one account, or allowing a third party to register an account on your behalf.
• Using automated software, bots, scripts, or any other technical means to gain an unfair advantage in any game or betting market.
• Colluding with other players in any game, particularly live dealer games such as poker, blackjack, or baccarat.
• Exploiting software bugs, game glitches, or errors in odds to place wagers with a guaranteed positive expected value not intended by lk999 or its game providers.
• Engaging in any form of money laundering, including depositing funds derived from illegal activity or structuring transactions to avoid detection.
• Providing false, misleading, or fraudulent information at any point during registration, verification, or support interactions.
• Attempting to reverse-engineer, decompile, or modify any part of the lk999 platform or its game software.
• Using a payment method that does not belong to you, or funding your account with funds that do not legitimately belong to you.
• Accessing lk999 while under a self-exclusion agreement, whether issued by lk999 or another gaming operator.
• Any conduct that lk999 reasonably determines to constitute harassment, abuse, or threatening behaviour directed at lk999 staff or other players.

10 Responsible Gaming

lk999 is committed to promoting responsible gaming across its entire player base. Gambling is intended to be an enjoyable form of entertainment, and lk999 takes active steps to ensure that it does not become a source of financial harm or personal distress for any player.

Every registered lk999 player has access to the following responsible gaming tools, available from within their account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit caps. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Reminders: Configure alerts to notify you after a set duration of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours to 6 months). During a cooling-off period, you cannot deposit, play, or claim bonuses.
• Self-Exclusion: Permanently close your account and prevent re-registration for a minimum period of 12 months. Self-exclusion requests are irreversible for the chosen duration.

lk999 will never contact a player who has self-excluded with promotional materials or incentives to return. If you are concerned that gambling is negatively affecting your finances, relationships, or mental health, please contact our support team or use the self-exclusion tool in your account immediately. For adults aged 21 and above only. Play responsibly.

11 Intellectual Property

All content on the lk999 platform — including but not limited to the lk999 brand name and logo, website design, user interface layouts, written content, graphics, icons, game thumbnails, promotional materials, and software code — is the intellectual property of lk999 or its licensed game providers and content suppliers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lk999 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, publicly display, create derivative works from, or commercially exploit any element of the lk999 platform without the express prior written consent of lk999.

Game software, audio, visual assets, and related content provided by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remain the intellectual property of those respective providers and are subject to their own licensing terms.

12 Limitation of Liability

To the maximum extent permitted by applicable law, lk999 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the lk999 platform or any of its services. This limitation applies regardless of whether lk999 has been advised of the possibility of such damages.

Without limiting the generality of the foregoing, lk999 expressly excludes liability for:

• Financial losses arising from game outcomes, including losses resulting from a player's own decisions during game play.
• Losses arising from unauthorised access to a player's account where the player failed to maintain adequate account security.
• Delays in payment processing attributable to third-party payment providers, including bKash, Nagad, Rocket, banking institutions, or cryptocurrency networks.
• Service interruptions caused by circumstances beyond lk999's direct control, including internet service disruptions, power outages, acts of government, or force majeure events.
• Any inaccuracy in game odds or market prices that results from a software or data feed error, where lk999 has acted in good faith to correct the error upon discovery.

lk999's total aggregate liability to any single player in connection with their use of the platform shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the liability claim.

13 Privacy and Data

lk999 collects, stores, and processes personal data in accordance with its Privacy Policy, which is published separately on this website and is incorporated into these Terms by reference. By accepting these Terms, you also accept the lk999 Privacy Policy. You are encouraged to read the Privacy Policy carefully before registering.

In summary, lk999 collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and customer support. lk999 does not sell your personal data to third parties for marketing purposes. Data is shared with third-party service providers only to the extent necessary to operate the platform and in accordance with applicable data protection principles.

lk999 retains player data for a minimum period required by applicable law and internal compliance policy. Players may request access to their stored personal data or request its deletion (subject to legal retention requirements) by contacting lk999 support using the contact details in Section 16.

14 Amendments to Terms

lk999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, lk999 will endeavour to provide reasonable notice to registered players via the email address associated with their account or via a prominent notice on the lk999 platform itself.

The revised Terms will become effective on the date specified in the update notice. If you continue to use the lk999 platform after that date, you are deemed to have accepted the revised Terms. If you do not accept the revised Terms, you must stop using the platform and contact support to close your account. Any account balance remaining at the time of closure will be processed in accordance with the withdrawal procedures set out in Section 6.

It is your responsibility to check this page periodically for updates. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

15 Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and lk999 arising out of or in connection with these Terms or your use of the platform, both parties agree to attempt to resolve the matter amicably through direct communication in the first instance.

If a dispute cannot be resolved through direct communication within 30 calendar days of the initial complaint being raised, either party may escalate the matter through formal dispute resolution procedures. lk999 maintains a formal complaints process accessible by contacting our support team using the details in Section 16. All formal complaints will receive a written response within 10 business days.

lk999 does not accept liability for disputes arising from misunderstandings about game rules, bonus terms, or payment processing timelines where these Terms and the relevant promotion or game rules have been clearly published and accessible to the player at the time of the event in question.

16 Contact and Support

If you have any questions about these Terms & Conditions, require clarification on any policy, wish to raise a formal complaint, or need to contact lk999 for any account-related matter, our support team is available 24 hours a day, 7 days a week.

Email: [email protected] — Please note that this is a plain-text address only. Do not send sensitive personal documents to this address without first encrypting them or using our secure document upload tool available within your account portal.

Live Chat: Available directly within the lk999 platform for all registered players. Our average live chat response time is under three minutes during peak hours and under seven minutes during off-peak hours (Bangladesh Standard Time, UTC+6).

When contacting support regarding a specific account matter, please have your registered username and the last four digits of your registered contact number ready to assist with identity verification. lk999 staff will never ask you to disclose your full password during a support interaction.